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What should I do if I can't remember my bank's user ID or password? To obtain your banking login information, you should contact your bank. After receiving your user ID and password, it is a good idea to change the password to ensure the security of your account.

NetBanking  How to Find your Customer ID? If you are using a net banking facility, you will be very familiar with the Customer ID or User ID. The Customer ID is mentioned in the welcome letter and cheque book. It is also mentioned on the first page of Passbook and Account Statement.