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Residents and non-residents are to enter and leave the casino premises using lanes designated for residents and non-residents respectively. Residents are required to pay entry levy prior to entering the casino premises. Only persons 21 years old and above are eligible to enter into the casino premises.

Singaporeans and Permanent Residents must obtain a valid casino entry levy before entering. Foreigners can enter the casino without paying an entry fee, but they must have a valid ID or passport.